Being dedicated to making the hospital a safe place for patient care, University Community Health adopted this design.

The Josie King Story
Josie King, an 18-month-old little girl, died in 2001 from medical errors at one of the best hospitals in northern United States. Josie was the sister of Jack, Relly, and Eva and beloved daughter of Tony and Sorrel. She died as a result of a series of hospital errors and poor communication.

Why Condition H was Adopted
Across the country, Condition H has been adopted. The call line addresses the needs of the patient in case of an emergency or when a healthcare provider might be unavailable. This call will provide our patients and families a resource to call for immediate help.

When To call
Please call the Condition H line for any of the following:

• A noticeable medical change in the patient and the healthcare team is not recognizing the concern.
• There’s a breakdown in how care is being given and/or confusion over what needs to be done for the patient.

How to Access the Condition H Line
To access Condition H, please call ext. 54357 from any hospital telephone. The operator will ask for your name, room number, patient name, and patient concern. The operator will immediately activate a "Condition H," in which a team of medical professionals are alerted and will arrive in the room to assess the situation. Additional clinical supports will be called in as needed.

For More Information
In offering our families the Condition H option, we want you to know that you are our partners in care. If you have any questions, please discuss them with one of our health care providers.